
Health & Safety Policy for Commercial Waste Removal Stockwell
Purpose: This policy sets out the commitment of our commercial rubbish removal and waste management operation to protect employees, contractors, clients and the public. It defines how we deliver safe commercial waste removal services in a consistent and responsible manner. The objective is to prevent injury and ill-health, to manage risk in all aspects of the rubbish collection and commercial waste disposal process, and to promote a positive safety culture across the service area.

Scope and Applicability
This policy applies to all activities related to commercial waste collection, transfer, storage and disposal undertaken by the company and its authorised subcontractors. It covers site visits, on-site commercial waste handling, vehicle movements, skip and bin management, bulky refuse removal, and any associated cleaning or maintenance tasks. The policy is relevant to operations across our service area and should be used as the basis for local safe systems of work.
Responsibilities and Leadership
Management responsibilities: Senior management will ensure adequate resources, supervision and documented procedures are available. Managers must promote safe working practices, ensure risk assessments are carried out, and verify that staff and sub-contractors are competent. Clear lines of accountability will be maintained so that everyone understands their role.
Employee and contractor responsibilities: Employees and authorised contractors are required to follow safe working procedures, report hazards and incidents immediately, use issued personal protective equipment (PPE), and participate in training. Everyone must cooperate with managers to continually improve health and safety outcomes for rubbish removal and commercial waste services.
Risk Assessment, Controls and Safe Systems
All operations will be preceded by a documented risk assessment that identifies hazards and controls, including but not limited to manual handling risks, vehicle operations, exposure to hazardous substances, sharps and contaminated waste, slips, trips and falls. Controls will include engineering measures, safe systems of work, and administrative controls. The core control measures include:
- PPE such as gloves, high-visibility clothing, eye protection and safety footwear;
- Mechanical aids and lifting equipment to reduce manual handling;
- Segregation of hazardous refuse from general commercial waste;
- Vehicle safety protocols for loading, securing loads and reversing procedures;
- Clear communication and signage at client sites and communal waste points.
Training, Competence and Supervision
Effective rubbish removal and commercial waste collection rely on a workforce that is competent and confident. Training will include induction, safe loading and lifting techniques, hazardous waste awareness, manual handling refresher sessions and vehicle safety. Supervisors will routinely assess performance and provide on-the-job coaching. Training records will be maintained and reviewed to ensure ongoing compliance and suitability for tasks.
We will ensure that licence-holders and certified operators meet industry standards for operating plant and vehicles used in commercial waste removal and that refresher training is delivered at appropriate intervals to maintain competence.
Incident Reporting, Investigation and Learning
All accidents, near-misses and dangerous occurrences must be reported promptly using the company incident reporting process. Each report will be investigated to identify root causes and to implement corrective actions that prevent recurrence. Lessons learned will be shared across teams and incorporated into risk assessments and training programs.

Monitoring, Review and Continuous Improvement
Audits and inspections will be performed regularly to verify compliance with this policy and site-specific safe systems. Performance metrics will include incident rates, completion of risk assessments, training uptake and audit findings. Management will review the policy annually or more frequently if business activities materially change. Continuous improvement will be driven through corrective action plans, stakeholder feedback and industry best practice benchmarks for commercial rubbish removal and waste services.
Environmental and Public Safety Considerations
Our commercial waste removal activities will minimise environmental impact by ensuring proper containment, segregation and disposal of recyclables and waste streams. Measures include secure load covering, prompt removal of spilled materials, and careful handling of hazardous items. Public safety is a priority: work areas will be secured and signposted where necessary to protect pedestrians and site users during rubbish collection operations.
Subcontractor and Supply Chain Management: Subcontractors engaged to perform commercial rubbish removal work must comply with this policy and demonstrate equivalent safety standards. Contracts will include safety requirements and right-to-audit clauses to confirm adherence.
Commitment: The company is committed to maintaining a safe working environment for all involved in the provision of commercial waste removal services. This policy will be implemented, communicated and enforced through leadership, adequate resources and ongoing vigilance. Every individual is expected to play their part in ensuring safety, preventing harm and supporting high standards of waste management across the service area.